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Ouachita Valley Federal Credit Union
1420 Natchitoches Street
West Monroe, LA 71292
Phone: 318-387-4592

  1. Use of the network is restricted to authorized users. User activity is monitored and recorded by system personnel. Anyone using the Network expressly consents to such monitoring and recording. BE ADVISED: if possible criminal activity is detected, system records, along with certain personal information, may be provided to law enforcement officials.
  1. Password Warning: It is important to use strong security codes. Strong security codes should be at least 8 to 16 characters in length and alphanumeric.
  1. Security Software Warning: It is important to install antivirus, anti-spyware, and anti-malware programs on your computer. It is important to keep the signature files updated by downloading and installing the updates on a daily basis.
  1. Public Access Computers: When you use a public accessible computer to access your account at the credit union you may be at risk. Computers accessible to the public may be infected with viruses and/or malicious software, such as Trojans and keyloggers.
  1. The Credit Union"s efforts to secure electronic banking does not secure the internet or the transaction of information over the internet. The Credit Union does not provide protection for email transfers or data transfers utilizing your personal computer. The Credit Union shall not be liable for any loss, harm or fraud resulting from the introduction of a computer virus, worm or other malicious code in your computer or access device.
  1. We will never contact you on an unsolicited basis to request information concerning your electronic credentials including your User ID, Password or Authentication.
  1. The Credit Union recommends you periodically review your on-line account access practices to ensure security, including:
    • who has access to your online accounts?;
    • how and where are user names and passwords stored?;
    • and how strong are your passwords and how often are they changed?
  1. If you are suspicious of any account activity or experience a member information security related event or believe that your user User ID, Password, or Authentication has been lost or stolen, please contact the Credit Union at 318-387-4592 immediately.

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